0333 – 123 – 2100

About Us - Music, Sound
and Planned Equipment Ltd


PEL has built solid expertise across a unique range of electronic engineering capabilities, originally based upon ambient music and Public Address systems, now including top-accredited Fire Alarms, IP-based Security systems and AV enhancements.


Over 35 years PEL Services have been instrumental in developing Voice Alarm/Evacuation and Refuge Call, where our mastery of Sound integrates with applications in Fire, Security and Assistive Technologies, the essential FM services, delivered flexibly and reliably.


Since 2010 Audio Visual installations have become the latest addition to PEL's portfolio of experience enhancement, combined with solid technical delivery.


We still LOVE Music too!


SOUND - From PEL's origins in music, it was a simple step to add Public Address (PA) to the high quality systems that PEL had originally installed for controllable music broadcast. Due to the comprehensive and superior loudspeaker coverage typically offered by its systems, PEL became synonymous with excellent quality public address announcements.

PEL had commenced life as the UK franchisee for 'Muzak', the world's largest ambient music supplier. The Muzak Corporation insisted upon strict audio engineering standards across its worldwide network.


This heritage has established an ethos, which PEL applies as a benchmark for every project we undertake.


SAFE - From PA to emergency PA and then to voice evacuation alarm (VA) was also a natural progression for PEL. Encouraged by the London District Surveyors Association (LDSA) and The London Fire Brigade, PEL worked with Arup Acoustics in 1984 to produce the first comprehensive ‘Fire Detection linked Voice Alarm’ specification for the orderly evacuation of multi storey buildings.

In 2010, PEL Services expanded their Music and Media division by forming a new audio visual department that focused on multi-media customer experiences and in-store entertainment systems.


PEL Services Limited is profitable (Dunn & Bradstreet rates the Company 1A) and operates throughout the UK and Eire.




PEL's Historical Timeline


Planned Equipment Ltd - Megaphone

Dating back to the 1970's, a PEL (Planned Equipment Ltd) megaphone, used during a Tate & Lyle sugar workers strike




Management buyout of Planned Holdings Ltd from ATV (Associated Television) incorporating Muzak franchise for UK for music services to retail, leisure etc., supply & installation of Public Address, Music Sound Systems, Intercoms and UK distribution of Bouyer PA and Intercom equipment.



PEL (Planned Equipment Ltd) main trading company – design, supply, installation & maintenance of PA, Music & Intercom systems.



Acquired Electronic Alarms Ltd, manufacturers of Fire Alarm & Emergency Lighting equipment - also installation & Maintenance.



Worked with LDSA (London District Surveyors Association), London Fire Brigade and Arup Acoustics to issue Voice Alarm specification.



Chaired working group to establish new Code of Practice for Voice Alarm systems, subsequently British Standard BS5839: Part 8.



Acquired PGL Security Ltd, NACOSS approved security company
– installation & maintenance.



Combined Sound, Fire, Security & Communications. Renamed PEL Services Ltd to reflect focus upon supporting existing clients.



Acquired new premises at Units 1 & 2 Belvue Business Centre, to suit existing
customer support focus and PEL’s Music & Media Division.



Achieved ISO 9001: 2008 Quality Management Systems for Design, Supply, Installation, Communications & Maintenance of Public Address, Fire Alarm, Security and Communications Equipment.

Achieved LPS1014 Certification for Design, Installation, Commissioning and Servicing of Fire Detection & Alarm Systems.

Formed new Audio Visual Dept within Music & Media Division.



Achieved BS EN ISO 14001: 2004 accreditation for our Environmental Management System.



Combined all divisions to provide Sound, Fire, Security & Audio Visual Systems & Maintenance and Music & Media services.


Since forming, PEL Services has steadily acquired in house skills and experience in order to offer useful packages of associated systems that benefit customers through simpler administration, considerable expertise and competitive prices resulting from genuine economy of scale.

These benefits are solidly proven and endorsed by a diverse range of significant end user customers in the private and public sectors, including: BBC, NHS Hertfordshire, British Medical Association (BMA), Zizzi, McDonalds, Reading Borough Council, BFPO, Debenhams, Marks & Spencer, Thorntons, River Island, Docklands Light Railway and Hugo Boss.