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PEL Services has considerable experience in providing public address, sound and voice alarm solutions for stadiums, having worked with Aston Villa FC on its Holte Stand:









Debenhams opened its new store in Scunthorpe with a package of six key safety systems and background music - combining almost all of PEL's systems strengths to deliver quality and value to the project, with a fast-turnaround achieved through PEL's developed knowledge of Debenhams' build and fit-out practices.


As with numerous other Debenhams stores around the UK, the new store in North Lincolnshire Shopping Park has been fitted with Fire Detection, Security and Public Address (PA) & Music systems by PEL Services Ltd.


Security includes Access Control, Intruder alarm and Video door-entry systems, and disabled visitors are supported, in the event of fire, by PEL's Refuge Call system.



The Entertainer is on a roll, opening yet another new store - the latest in Camarthen - with sound system and background music in combination, provided by PEL Services.


The Entertainer is the biggest independent toy retailer in the UK. By collaborating with The Entertainer, PEL has been able to create an ideally-specified versatile system solution which provides ease-of-use for their highly-mobile team of Store Managers, since the systems have the specification to work effectively, yet identically at whichever store they may find themselves.



PEL Services, one of the leading UK providers of commercial fire, security and communication systems, has been awarded the fire alarm upgrade and installation contract for the Lister Hospital in Stevenage, part of the East and North Hertfordshire NHS Trust.


The Lister, a 620 bed district general hospital, has always provided a wide range of medical and surgical specialities. Over the past four years £150 million has been invested in new wards, operating theatres and a maternity unit, along with a much expanded emergency department. This has transformed The Lister into the Trust's specialist centre for emergency and in-patient care for East and North Hertfordshire, as well as parts of Bedfordshire.




As one of the UK's foremost providers of commercial fire, security and communication systems, PEL has recently won a three year, fully comprehensive contract for fire alarm service and maintenance at the Building Research Establishment (BRE) headquarters in Watford, Hertfordshire.

BRE is a world leading, multi-disciplinary building science centre, with a mission to improve buildings through research and knowledge generation. BRE has been making a positive difference in the built environment since 1921.


PEL Services Ltd is now responsible for maintaining both the conventional and addressable fire alarm systems, covering 1500 devices across 33 buildings at BRE's Watford site. This includes systems protecting BRE's Innovation Park, home to some of the world's most sustainably sound buildings.



Tech Suite, PEL's audio visual and sound demo facility in Northolt - see it up close and personal


PEL Music & Media has opened Tech Suite, a new demonstration facility at its offices just off the A40 in Northolt, North West London, to showcase what customers can achieve using its specialist extensive audio visual capabilities.


Tech suite features one of the widest selections of video walls in action in the UK, as well as single and multi screen ensembles from NEC, Samsung and Sharp. These have been set-up by PEL in a variety of example configurations, to showcase the options available to customers, including portrait and landscape formats, as solid 3 x 3 and 1 x 3 video walls and as a contemporary fragmented wall array.



PEL Services completes "substantial" sound system for Debenhams' Oxford Street flagship store


PEL Services Ltd. has completed the installation of a music and public address system at the Oxford Street flagship store, as part of Debenhams' extensive £25 million hi-tech refurbishment - one of the biggest redevelopments the West End has ever seen.


The new digital sound system features 650 ceiling speakers, making it one of the largest Bose ceiling speaker installations in the UK. The system has been zoned by PEL, to enable Debenhams to play different music and announcements in each area. With the store now providing a range of in-store events, including fashion shows, the flexibility of the sound system was an essential element of the visitor environment.



PEL Services Ltd. has been appointed by three world famous luxury fashion brands to fit their stores with sound, security and fire alarm systems in New Bond Street, London, one of the most expensive strips of real estate in the world.


A fashionable shopping street since the 18th century Bond Street remains an iconic London landmark, home to some of the world’s leading high fashion brands.  With such valuable real estate and iconic brands, only the best support services will do. PEL Services, a leading UK systems company specialising in sound, fire, security & audio visual solutions, has supplied a range of these services to Hugo Boss, Fendi and Jimmy Choo’s stores on New Bond Street.

Fire alarm and access control systems have been installed by PEL in all three stores, with CCTV, intruder alarm and Electronic Article Surveillance systems, plus Bose music systems, fitted at Hugo Boss and Jimmy Choo.  Read more about how Hugo Boss also benefits from a state of the art video wall.

When you go into a high street shop you’ve normally gone in to buy something, to browse, or (the worst case scenario) you’re accompanying someone else to do the same!  Most of the time, we don’t give our shopping experience a great deal of thought.


High street retailing is no longer just about selling product – it’s virtually a science in itself, and shopping is much more than a list - it's a leisure activity! Technology has been embraced by retailers to monitor customers buying patterns, to monitor their movement around the store and to direct them to specific areas - all in a bid to maximise sales.

An incredible 1.9 million square feet development serving a catchment area of over 4 million people, the £1.8 billion Westfield Stratford City retail project is the largest urban shopping centre in Europe, featuring 250 shops, 70 eateries, three hotels, a casino, cinema complex and extensive office space. All of these elements make it one of the largest urban regeneration projects ever undertaken in the UK.


PEL Services designed and installed the complex PA and Voice Alarm (VA) system for this busy, high footfall visitor environment.


The sheer scale of this retail development is breathtaking and required those involved in its creation to use all their experience and talent in their separate fields to bring the project to fruition on time (just before the 2012 Olympics), to exacting standards and with a focus on enhancing the consumer experience by the use of technology.

The result is some very notable achievement, including one of the very best Public Address (PA) and Voice Evacuation (VA) systems to be found in a retail complex anywhere in the world. 


An exaggerated statement to make?  We don’t say this lightly: when you have manufacturers, consultants and architects who have all been in the business for 20, 30, 40 years or more making this same comment about the system at Westfield Stratford City, it’s time to take note.



hugo bossPEL Services Ltd. has been appointed by Hugo Boss to undertake all sound, fire, security and communication systems installation service & maintenance contracts for the entire estate.

This decision comes as a direct result of the excellent service supplied by PEL throughout existing Hugo Boss stores, starting over six years ago with the flagship Sloane Square store.

This standard specifies requirements for organisations engaged in system design, installation, commissioning and servicing of fire alarm and detection systems who have achieved LPS1014 accreditation.

The scheme originated from the Loss Prevention Certification Board (LPCB) in the early 90’s, as means of controlling the entire design to servicing life cycle for alarm and detection companies with the aim of providing traceability throughout the work programme by means of certificates of conformity.

ISO 14001The much sought after BS EN ISO 14001:2004 certification for Environmental Management Systems has been awarded to PEL Services Limited for its design, supply, installation, commissioning and maintenance services for public address, fire alarm, security and communications equipment.

PEL is committed to reducing its impact on the environment and has implemented a number of procedures to minimise energy usage and waste.  This has involved reusing 90% of all packaging material, the use of energy efficient vehicles and logical planning of service visits within a localised area to reduce journey times, fuel usage and emissions.

Here at PEL Services Ltd we are proud of the service we provide. Our nationwide network of engineers allows us to respond to customer’s needs quickly & efficiently. We are always delighted when customers take the time and trouble to recognise our efforts.

Bosch Security Systems’ latest Praesideo technology has become the first Public Address and Voice Alarm System to attain the new EN54-16 accreditation – a qualification that brings PA/VA systems in line with the most stringent fire alarm standards in the world.

PEL and Bose Professional complement each other perfectly. Since appointment as a Bose Pro-Partner in 2007, PEL Services Ltd. – through its Music & Media Division – has completed numerous Bose Professional installations around the UK for some very prestigious customers, proving to be a valuable and efficient installation associate.

Following a successful training day on the 2nd April 2008, held at PEL’s Northolt office, PEL has been awarded the highly desirable “Mitsubishi Approved Installer Status”.

PEL Services Ltd., a leading UK systems company that designs, supplies, installs, commissions and maintains sound, fire, security & communications systems, is pleased to announce that it has been appointed as a Bose Pro-Partner to support the activities of its music and media division.

MEDIAinSTORE from PEL Music and Media is a fresh, innovative concept in retail radio and in-store audio promotion, providing retailers with a unique, tailor made service to reinforce their brand and differentiate themselves from the fierce competition on the high street.

The Equality Act 2010 is legislation to promote civil rights for disabled people and protect disabled people from discrimination. The Act gives disabled people rights in the areas of: employment; education; access to goods, facilities and services; buying or renting land or property.

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