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Canary Wharf fire emergency communications


Fire Telephone System

The Fire Telephone system provides a secure two-way communication between building control and fire-marshal points located throughout a building. The Fire Telephone system is continuously fault-monitored and has its own battery back-up facilities for continued use in the event of a power failure.

Providing an essential part of a building’s emergency plan, the Fire Telephone system enables fire marshals and other responsible persons to have a dedicated communication link to make informed decisions with current information regarding the status of an emergency situation.


One Canada Square


The importance of a dedicated communications link as part of an emergency plan is recognised within the Canary Wharf development that includes One Canada Square.

At a height of 800 feet (244 metres) One Canada Square is equipped with 256 fire telephones providing cover for 65 floors and 8 stairwells. The size of the installation suited the exchange equipment, along with battery backed power supply, to be housed in two 32U racks rather than a self-contained exchange cabinet with integral annunciator, which are commonly used for smaller installations.

The building’s control room houses the separate annunciator panel, which is designed to the customer’s specification to be building specific and to create an intuitive graphical display of call origin. This design also allows for the inclusion of controls for other emergency systems.

The Fire Telephone system has been well received by the Canary Wharf organisation and has become a standard with the management team. The Project Manager comments:

“very popular because of its design and robust construction. There is ample room for cables and its simplicity makes it ideal for electrical contractors to install - requires minimal commissioning”.

Subsequently, the Fire Telephone has been installed into further buildings within the complex, being:


  • 5 Canada Square (Citigroup)
  • 8 Canada Square (HSBC tower)
  • 20 Canada Square
  • 25 Canada Square (Citigroup)
  • 33 Canada Square (Citigroup)
  • 1 Cabot Square (Credit Suisse)
  • 10 Upper Bank Street (Clifford Chance)
  • 20 Bank Street (Morgan Stanley)
  • 25 Bank Street (Lehman Brothers)
  • 40 Bank Street
  • 50 Bank Street
  • 1 Churchill Place (Barclays PLC)
  • 15 Westferry Circus


Other prestigious buildings to use the Fire Telephone include: Nomura Bank, Heathrow Terminal 5 and The Royal Courts of Justice.


Download Canary Wharf Case Study

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