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Assistive Technology solutions giving accessibility for customers, staff, for compliance with Equality Act 2010 - London, Middlesex, UK


Designed to meet the disability requirements of the Equality Act 2010, PEL Services engineers several types of systems using a range of assistive technologies, such as:



Either as single systems or (more usually) part of fire safety systems, security systems or sound and public address installations, PEL work through initial concept advice, system design and installation and ongoing maintenance to help organisations take advantage of assistive technologies that: 


  • Improve accessibility, safety and usability for all users of corporate, retail or public buildings
  • Provide additional electronic systems to support communication accessibility or alert in emergencies
  • Enable communications, monitoring, alerts & fast response


Why do organisations choose PEL?


  • PEL’s professional versatility across Sound, Fire and Security electronic systems
  • PEL's 35+ years of innovation and expertise
  • PEL engineers’ detailed training with Ampetronic
  • PEL Services’ Constructionline approval

PEL Services configure and install assistive technology projects in the corporate, retail and public sectors for industry-leading names such as Hugo Boss, Debenhams, Marks and Spencer, Aston Villa Football Club and the British Medical Association.


Trusted by organisations that appreciate the value we bring to helping them address and meet technology requirements for people with disabilities, as our assistive technology case studies prove.

Once we have set-up an assistive system, our servicing and maintenance team will keep it performing to the design standards, in addition to upgrading with evolving compliance requirements.


Assistance-call support


PEL install and service systems that support communications in defined areas, with people who need support from healthcare staff or housing wardens.  

Assistance-call options include:


  • Telephone style handsets
  • Hands-free handsets
  • Master panels that cater for small systems to large configurations for multi storey buildings



Disability Refuge Systems, Emergency Call & Toilet Alarms


BS 5839: Part 9 compliant intercom systems are specifically designed to communicate with people at designated refuge areas within buildings of more than one floor.


Options include:


  • Telephone style handsets
  • Handsets with hands-free operation
  • Master panels to cater for small systems to large configurations for multi storey buildings


Systems comprise a variety of components including call points, pull cords, over-door lights and sounders.



Hearing Induction Loop systems


PEL install and service hearing induction loop systems for an extensive range of complex situations where people with a hearing loss need assistance, including:

  • Conference facilities
  • Multi-zone offices
  • Government buildings
  • Places of worship
  • Ticket counters and Cashier positions


Systems may be part of a venue sound system, providing an enhanced experience for those using hearing aids. PEL’s consultants can propose ways to combine assistive technology systems with soundfire and security systems, where we have equally strong capabilities.

To find out more about PEL’s assistive technology solutions, please contact us today. Alternatively, find out more about us, review our accreditations or how we help so many organisations fulfill their needs.

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